Refund policy

All Sales Are Final

At Solvly Hub, we carefully select our products to provide a convenient shopping experience. All sales are final, and we do not accept returns or offer refunds for change of mind, incorrect orders, or personal preferences, except where required by applicable law.

Defective, Damaged, or Incorrect Products

We want you to receive your order in good condition. Please inspect your product upon delivery and contact us promptly if your item arrives defective, damaged, faulty, or different from what you ordered.

If your product is confirmed to be defective or faulty, we will process a full refund to your original payment method. You may be asked to provide your order number and clear photos or videos showing the issue.

We will review your claim and inform you of the next steps. You do not need to return a defective product unless we specifically request it.

Returns and Exchanges

We do not accept returns or exchanges for non-defective products. Please review your order carefully before completing your purchase.

Nothing in this policy limits any rights or remedies you may have under applicable consumer protection laws.

Refund Processing

Once a defective product claim has been reviewed and approved, we will process a full refund to your original payment method. The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

If your refund does not appear within a reasonable period after processing, please contact us for assistance.